Embarcadero Technologies, Inc. seeks a Senior Product Manager for its ToolCloud solution.

Skills: Business-driven Product Manager with a strong technology background and has experience bringing new products to market: from market and competitive analysis, to product planning, to execution, to evangelism.  5+ years as a Product Manager in the software industry.  8+ years in technology, with experience spanning multiple organizations and multiple roles.  Passion for working closely with customers to develop and prioritize requirements.  Experienced in all phases of the entire software development lifecycle.  Usability experience is strongly desirable.  Background in application management, application development, architecture, and databases, are all strong pluses.  Consulting and solution architecture experience is also a strong plus.  Comfortable working in highly dynamic environments and wearing multiple hats, as the business requires.  Strong oral and written communication skills are a requirement.

Description: As the product owner for one of Embarcadero’s emerging solutions, you will have an opportunity to change the way software is delivered.  As Senior Product Manager, you will be responsible for growing a business within a business.  You will manage a roadmap that prioritizes the needs of existing and future customers, and considers the state of the market as well as the competition.  You will identify market opportunities, and evangelize solution messages that speak to those opportunities.  You will work very closely with customers before and after sales, and will be looked upon as a subject-matter expert: by the organization, by customers, and by the world at large.  You will track the product’s financial performance across global and vertical markets, and identify ways to grow market share by understanding the target audience, their needs, and the product’s current strengths. 

Expect to work closely with nearly every part of the organization, from Engineering and Sales to Support, Marketing, and Product Marketing.  Together with Product Marketing, you will develop key product messaging and customer-facing content as well as sales enablement materials, and recommend adjustments to marketing and sales strategies as needed.  You will generate content through various types of media, such as bylines, blogs, webinars, white papers, and events, to evangelize ToolCloud and other Embarcadero solutions. 

Estimated travel is 20%.

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Embarcadero Technologies, Inc. seeks an Ecommerce Operations Specialist to assist in the management and maintenance of its corporate online stores.

As an Ecommerce Operations Specialist, you will be responsible for publishing content, product and catalog management, design and layout, merchandising, and globalization. You will work closely with Marketing, Sales, and Operations and play an essential role in driving a high volume of traffic and sales into the sites. The Ecommerce Operations Specialist is an individual contributor and reports to the Director of Worldwide Ecommerce.

Duties and Responsibilities

• Assist in managing and maintaining product catalogs and setups (pricing, product structure, SKUs, descriptions, serial keys, download files, and images) on the shop site.
• Work closely with Product Marketing and Management, Marketing, Sales, and Operations through the entire lifecycle of online products (add new products, change/modify, and retire).
• Work with Sales and Marketing to setup promotions, banner ads, bundles, coupons, e-mail campaigns, and special offers that drive traffic and sales.
• Provide reports and analysis on relevant sales, conversion, and site traffic activity periodically.
• Assist with customer issues (e.g. order fulfillment, refunds, incomplete orders) and coordinate resolution.
• Work with Ecommerce partner on special projects to design, deploy, and enhance new online stores, setup new functions/features, improve navigation, improve search engine optimization, enhance customer experience, and streamline operations.

Experience Required

• 3+ years of relevant experience in a technology driven product and/or services environment.
• Must have a strong web background. Experience working with an Ecommerce platform preferred.
• Knowledge of web standards, best practices, and web technologies from a visitor and technical perspective.
• HTML skills with working knowledge of CSS and CSS layouts required. JavaScript coding and experience with any JavaScript frameworks (jQuery, Prototype, etc.) a plus.
• Experience with server side language a plus.
• Working knowledge of basic image editing and optimization. Experience with Adobe Photoshop or equivalent a plus.
• Ability to prioritize and multi-task in a fast-paced, high-growth environment.
• Must be a team player able to effectively interact with people at all levels inside and outside the Company.
• Detail-oriented with a strong analytic background and the ability to constantly monitor and measure operations and refine approaches accordingly. Experience launching a product a plus.
• Strong project and process management skills; able to work in cross-functional capacity across Sales, Marketing, Operations, Finance, and external partners. Knowledge of order management/order fulfillment processes a plus.
• Ability to thrive in a demanding environment that requires a high degree of deadline-driven productivity, commitment, adaptability, communication, initiative, and follow-through.
• Excellent time management and organizational skills including the ability to accurately gauge project duration, deliver on deadlines, and manage a workload with possible conflicting priorities.
• Experience with selling and merchandising software or working in a software company highly preferred.
• Working knowledge of Microsoft Office Suite.
• Knowledge of web analytics tools (e.g. Google Analytics, Webtrends) a plus.

Education

• Bachelor’s degree is preferred.

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Embarcadero Technologies, Inc. seeks a Development Architect for its ToolCloud Application Development team.

As Development Architect for the ToolCloud Application Development team, you are the lead designer and developer for the client-side of Embarcadero’s ToolCloud suite of tools. You will be responsible for:

• Driving the philosophy, personality, and consistency of the user interaction model for all user-facing features.
• Setting the strategic vision for the technical implementation of the user-facing features of the ToolCloud suite.
• Assisting Product Management in the clarification of requirements for the ToolCloud suite.
• Setting and enforcing the development policy across multiple development teams throughout the lifecycle.
• Overseeing the entire development process including definition, design, development, testing, and tuning.
• Provide initial and confirm detailed estimates for time needed to execute requirements.
• Coordinate with senior leadership, Product Management, and Product Marketing to provide timely updates of progress and needs.

Skills

• Highly technically skilled with a deep understanding of the entire software development process from requirements definition to testing to integration and delivery.
• Demonstrated ability to work with remote development teams across broad cultural, geographical, and time differences.
• Proven track record of leading the on-time, on-target delivery of complex software products.
• Strong interpersonal skills with the ability to successfully collaborate within and across working groups and up to and including executive management.
• Energetic, capable, and proven leader of software developers.
• Proven ability to recognize and develop the skills and capabilities of subordinates and peers.
• Strong organizational skills with attention to detail and the ability to manage multiple and concurrent tasks across multiple contexts.
• Ability to design and develop intuitive, modern, and engaging graphical user interfaces.
• Demonstrated ability to work with senior executives to define high level requirements, and then distill and communicate those requirements throughout the development team.
• A fundamental belief in the power of automation, and the drive to implement it wherever practicable.

Qualifications

• University degree in Computer Science, Computer Engineering, or other similar technical area. Advanced technical degree highly desirable.
• Ten years of leadership experience in the software development industry.
• Extensive experience delivering enterprise-grade, internationally-delivered, shrink-wrapped products.
• Experience managing internally developed and externally leveraged IP, including open-source with various licenses.
• Energy and desire to deliver high-quality software quickly via iterative development processes.
• Extensive experience with Delphi, C++, and the Visual Component Library (VCL).
• Deep knowledge of Windows operating systems and associated APIs.
• Experience developing web-enabled software, including exposure of APIs via web-services.
• Excellent communication, teamwork, and problem solving skills.

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Embarcadero Technologies, Inc. seeks a Development Architect for its RAD Studio development team.

As a Development Architect for the RAD Studio development team, you will be responsible for defining and directing the development of database and connectivity technologies for RAD Studio, including:

• Cloud computing.
• High-performance database server connectivity for the leading relational databases.
• Multi-tier Windows, OS X, and Linux application development and deployment.

Skills

• Highly technically skilled with a deep understanding of the entire software development process from requirements definition to testing to integration and delivery.
• Demonstrated ability to work with remote development teams across broad cultural, geographical, and time differences.
• Proven track record of leading the on-time, on-target delivery of complex software products.
• Strong interpersonal skills with the ability to successfully collaborate within and across working groups and up to and including executive management.
• Energetic, capable, and proven leader of reporting software developers.
• Proven ability to recognize and develop the skills and capabilities of subordinates and peers.
• Strong organizational skills with attention to detail and the ability to manage multiple and concurrent tasks across multiple contexts.
• Ability to design and develop intuitive, modern, and engaging graphical user interfaces.
• A fundamental belief in the power of automation, and the drive to implement it wherever practicable.

Qualifications

• University degree in Computer Science, Computer Engineering, or other similar technical area. Advanced technical degree highly desirable.
• Ten years of leadership experience in the software development industry.
• Hands-on experience with database tool development and database domain expertise.
• Sharp customer focus.
• Extensive experience delivering enterprise-grade, internationally-delivered, shrink-wrapped products.
• Experience managing internally developed and externally leveraged IP, including open-source with various licenses.
• Energy and desire to deliver high-quality software quickly via iterative development processes.
• Extensive experience with Delphi, C++, and the Visual Component Library (VCL).
• Deep knowledge of Windows, OS X, and Linux operating systems.
• Experience developing web-enabled software, including exposure of APIs via web-services.
• Excellent communication, teamwork, and problem solving skills.

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Embarcadero Technologies, Inc. seeks a Senior Product Marketing Manager for its Application Development Solutions. This job is based in our San Francisco headquarters. Embarcadero’s Application Development products include Delphi, C++ Builder, Delphi Prism, and JBuilder and are used by millions of programmers worldwide.

As Senior Product Marketing Manager, you are the line-of-business owner for Embarcadero’s Application Development Solutions, a suite of world-class products with millions of users worldwide. You will be responsible for developing the strategies for how we take those products to market to grow market share, outsmart competitors, and arm our global sales team. The focus is not solely on positioning product features, rather developing customer facing solution messages that speak to the problems your market is facing.

You will work with virtually every part of the organization, collaborating closely with your Product Management counterpart and leading new product introductions. This position will also have a product management component for the java IDE products. You’ll be responsible for understanding the entire sales cycle/funnel, setting and analyzing lead flow and conversion success metrics. Product Marketing is considered the content owner and editor so you’ll set the priority topics while both creating content and leading the organizational resources to contribute various types of media such as bylines, blogs, video demos, webinars, and events.

Skills:

Business driven, customer focused, energetic, and organized leader. Able to collaborate across teams and geographies. Strategic thinker with hands on expertise drives the development of product and campaign launches and owns messaging. Accountable for creating both sales tools and customer facing materials. Technology background in application development tools or programming a strong plus.

Qualifications:

• Bachelor’s degree required. An MBA is highly desirable.
• 10-15 years of product marketing experience in B2B software, application development products a big plus. Proven track record of success in high-profile, market-leading companies in rapidly
• changing and highly competitive industries.
• Excellent analytical skills and a passion for data driven marketing.
• Comfortable working in a fast-paced environment.
• Experience crafting product messaging and bringing new products to market.
• For the product management component, ability to synthesize customer requirements, market drivers, and Company resources into product roadmaps and PRD type documents. Ability to
• communicate with both engineering and customers. Able to work in agile development environments.
• Track record of success in driving new user acquisition, usage, loyalty, and advocacy.
• Proven ability to translate technical specifications into consumer-facing information.
• Goes without saying for a PMM; influencer bordering on evangelist. Great writer, great communicator.
• Deep sales enablement experience. Great with sales teams. Able to create materials to train sales and get sales teams excited. Very familiar with problem discovery process.
• Excellent presentation and writing skills and comfortable dealing with all levels of an organization.
• Entrepreneurial spirit coupled with an intellectual curiosity and drive.
• Market validation experience. Ability to develop a deep understanding of user needs and behaviors to apply against marketing efforts, product feature development, and measurement of
• customer satisfaction. Have put together and executed on market research, product, and message validation. Gets on the phone, talks to customers. Ability to synthesize and analyze lots of input and data points.
• Experience being able to identify and develop new market segments; such as healthcare and federal verticals.
• Meticulously think through every aspect of the user experience, putting user’s needs and expectations first as you develop clear, effective product messaging and collateral.

Estimated travel is 10%.

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Embarcadero Technologies, Inc. seeks a CRM Administrator to manage and maintain its Salesforce.com system.

Responsibilities:

• Provide system administration, support, and enhancement of the entire SFDC environment including data management (cleanliness, maintenance, field appends, de-duping, and data integrity).
• Assist in global implementation with IT team and implementation consultants including configuration, customization, data migration, and report/dashboard development.
• Maintain, enhance, and create workflows and configurations.
• Assist in developing campaign creation and measurements including list pulls/cleaning/uploads, template development, development and tracking of transponders, and creation of reports, dashboards, and analytics.
• Provide for cleanup and import of all campaign lists and databases as they develop (i.e. webinar registrants/attendees).
• Monitor the database to ensure all new and existing leads, contacts, and assets flow properly into SFDC from integration sources.
  Work with Operations team to ensure product, sales, and support processes are current in the system.
• Ongoing custom reporting and dashboard development.
• Provide day-to-day support for end-user technical requests and ongoing training.
• Business analysis, requirements gathering, and new feature development.
• Proactively identify, develop, and implement solutions, enhancements, and system integrations that meet business requirements.
• Work with IT Operations team to respond to emerging initiatives.
• Stay abreast of improvements in CRM system features and their application.
• Creation of standard and custom objects and workflow rules using Apex, Visualforce, s-controls, JavaScript, and the AJAX Toolkit.
• Work with Marketing team to leverage interaction with Eloqua system.
• Provide off-hours on-call support as needed.

Required Technical Knowledge & Skills:

• 3+ years Salesforce.com administration, configuration, integration, and customization experience a must.
• Knowledge and experience working with Salesforce.com s-controls, triggers, data cleansing tools, Apex, and Force.com programming required.
• Bachelor’s degree in relevant discipline; Computer Science preferred.
• Proficient in Microsoft Office tools.
• Skill in SQL and SOQL queries.
• General knowledge of web applications, internet architecture, and HTML.
• Excellent oral and written presentation and documentation skills.
• Must work well in a team-oriented environment as well as independently.
• Ability to work creatively and analytically in a problem-solving environment.
• Ability to multi-task. Excellent time management skills.
• Outstanding organization and project management skills.
• Highly motivated and flexible.
• Strong trouble shooting and problem solving skills.

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